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Fire & Water - Cleanup & Restoration

What To Do While Waiting For SERVPRO To Arrive

6/21/2021 (Permalink)

SERVPRO is committed to being on-site right away if you have experienced a disaster of any kind. Our motto is that we are “Faster to any-sized disaster!” We’re committed to ensuring that you and those you work with and care about are safe, as well as that you experience the least amount of loss possible to your premises, buildings, and belongings. 

Steps To Take While Our SERVPRO Team Is On The Way

While you are waiting for us to arrive on the scene, there are some things you will probably want to do. 

  • You will, of course, have already made sure everyone is safe. If you have had to call an ambulance for an injury, keep the person warm and dry to guard against shock, and provide any first aid, you feel comfortable giving. 
  • Contacting your insurance provider is an excellent next step. Take photos and videos of damage so that you have a record of what has occurred as long as you can do this safely. If your insurance policy is accessible and you have time, go over it to understand what your coverage is and what requirements you may need to fulfill. 
  • If any of the utilities in your home or business have been affected, contact the appropriate utility company so that they can come out and do whatever needs to be done to get your services back online. They will also know what to look for as far as safety issues and equipment failure. 
  • If your business has been affected, you’ll want to take steps to alert your clientele and business partners of what has occurred. If you cannot use your social media to make a statement, you can make some phone calls to the businesses you interact with to stop deliveries, for example. 

SERVPRO Is On The Way

SERVPRO of Hermitage/Donelson is a team of professionals that maintain all the up-to-date training and equipment needed to get you back to normal as soon as possible. We manage fire damage, water damage, mold prevention and remediation, damage from vandalism, biohazards, and more. Ask us how we can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated. 

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