Recent Posts

How Does SERVPRO Care For Your Belongings After Storm Damage?

1/30/2023 (Permalink)

Storms of all sizes cause damage around your Hermitage/Donelson home or business. Anything can happen, from soaked flooring and warped wood to wet documents and broken keepsakes!

SERVPRO of Hermitage/Donelson is here to help you recover your belongings after a storm. Let’s discuss our processes and how we can assist you in your recovery!

What Is SERVPRO’s Content Restoration Process?

SERVPRO of Hermitage / Donelson specializes in restoring contents damaged by storms and other water damage events. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We test your contents to determine what items can be restored to their condition before the water damage. 

Content Cleaning

  • Dry Cleaning - Used for cleaning light residues or to pre-clean before cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO of Hermitage / Donelson can organize an efficient move-out of the affected area. A move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a severe hazard. Do not attempt to turn on or operate any electrical device you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Hermitage / Donelson can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a storm event happens, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos and barcoding.

Our Contents Claim Inventory Service includes:

  •  Pre-loss list and value of contents
  •  A detailed and accurate report
  •  Better information to settle claims quicker
  •  Assistance with the burden of proof for claims
  •  Peace of mind  

SERVPRO of Hermitage/Donelson can be onsite at your Nashville home immediately to help with any emergency you have experienced. 

In addition to storm damage, we handle water damage fire damage, mold infestations, odor removal and deodorization, and much more. Call us at (615) 885 3906 or contact us via our website.

This franchise is independently owned and operated. 

What Are Some Fire Hazards In Your Hermitage/Donelson Home?

1/23/2023 (Permalink)

Being aware of fire hazards can help you keep your loved ones safe from the often disastrous results of a house fire and help you avoid the associated costs related to cleanup and restoration.

Here at SERVPRO of Hermitage/Donelson, we’re dedicated to keeping you and your family safe and always ready to help if a disaster should occur. Keep reading to learn about a few of the most common fire hazards you should be aware of and some SERVPRO safety tips to help you avoid them!

What Are Some Of The Most Common Fire Hazards?

It’s never wise to light a candle and leave the room. 10,000-plus fires in the U.S. are started by candles every year; that’s an average of 29 candle fires per day! Additionally, many of these fires started in bedrooms, often due to fires caused by candles left too close to flammable items.

  • SERVPRO Safety tips:
  • Never burn a candle near flammable items, and extinguish all candles before leaving the room.
  • Never leave a candle burning in an unoccupied room.
  • Make sure candles fit securely into candle holders to avoid accidents from tipping.

The number of fires caused by smoking is trending downward. However, The National Fire Protection Association reports that there are still currently an average of over 17,000 smoking-related fires per year! This agency also shares that even though the number of smoking-material-related fires has dropped in the last few years due to a decline in smoking, it is still a primary culprit, especially among older people, who are at higher risk.

  • SERVPRO Safety tips:
  • If you must smoke, do so outside whenever possible.
  • Look for cigarette butts under furniture and between seat cushions for those that might not have been extinguished.
  • Never smoke when tired, around medical oxygen, or in bed.

Electrical fires can be caused by an equipment malfunction due to an overloaded circuit, a bad extension cord, an overheated light bulb, or various home appliances.

  • SERVPRO Safety tips:
  • Don’t overload outlets or electrical cords.
  • Ensure you use the suitable cable for the job; use inside cords for inside and heavy-duty/outside cords outdoors.
  • Don’t leave Christmas lights, trees, or halogen lights on overnight or when you leave your home.
  • Schedule an electrician to come and perform an annual checkup of your home’s wiring.

Why Is SERVPRO Of Hermitage/Donelson My Best Choice For Fire Hazard Prevention And Remediation?

These are the top three fire hazards you need to be aware of in your home, but there are other fire hazards to guard against. SERVPRO of Hermitage/Donelson is always available to visit your home and assess your fire safety practices. 

Here at SERVPRO of Hermitage/ Donelson, we understand fire damage can be incredibly upsetting and destructive for your family to process. Thankfully, SERVPRO of Hermitage/ Donelson is uniquely positioned to handle any damage your property might experience. You will most likely experience stress, confusion, and a feeling of vulnerability. SERVPRO of Hermitage/ Donelson will treat you with respect and empathy, and we’ll always treat your home and belongings with the utmost care. 

Here at SERVPRO of Hermitage/Donelson, we’re proud to serve our community by restoring homes and businesses when damage happens from fire, water, vandalism, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too. 

This franchise is independently owned and operated.

How Can I Minimize Ice And Snow Damage To My Hermitage/Donelson Commercial Property?

1/16/2023 (Permalink)

It’s not uncommon to experience heavy snowfall here in Middle Tennessee during winter. Snow is so beautiful and fun to play in - and it’s also wonderful to have a bit of time off from school or work! - but for the Hermitage/Donelson commercial business owner, snow can cause damage to your property. 

Let’s discuss some ways that snow and ice can create issues for you, as well as some ways that you can minimize those issues. 

How Can Snow And Ice Damage My Commercial Property In Hermitage/Donelson?

Here are a few ways that ice and snow can affect your business location:

  • Accumulated snow and ice can be very heavy, and the weight can cause stress to your trees. Tree branches close to your business that are coated in ice or holding snow may bend or break and cause damage to your roof, siding, windows, or gutters. Even branches away from your building can fall on garages, sheds, cars, and power lines, resulting in severe damage.
  • Gutters allow water from the roof to drain away from your building. If the gutters and downspouts are clogged, the water will remain in the channels and freeze when the temperature drops. The weight of the ice can cause damage to the gutter system and even cause it to break away. Clogs will also prevent melting ice and snow from draining properly, causing it to spill over the edge from icicles, adding more weight to the gutters.
  • When snow and ice accumulate, they get heavy fast; this can stress your roof and cause considerable damage. It only takes 4 feet of snow, or 2 feet of compressed snow, to put your roof at risk of collapse!

How Can I Minimize These Damages From Snow And Ice?

  • The best way to prevent damage from trees and branches is to trim them before the worst winter weather arrives. Make sure to cut back branches overhanging your home, garage, or power lines, and consider trimming bushes that could present a problem. It is best to take care of the tree trimming in the fall while the weather is still tolerable.
  • You can prevent ice from forming in and around your gutters by clearing debris from the gutters and downspouts in the fall.
  • It is essential to have professionals like SERVPRO inspect your roof in the fall to identify and fix any issues. You should also remove the snow from your rooftop with a roof rake after a heavy snowfall.

These are just a few ways winter weather can affect your commercial property. When it comes to commercial storm damage, you can count on SERVPRO of Hermitage/Donelson to be onsite immediately to get you back in business! 

Our commercial restoration services are the best in the business; we handle commercial water restoration, commercial fire restoration, disaster recovery, and many more commercial restoration options. 

This franchise is independently owned and operated.

What Are Some Flood Damage Prevention Tips For Your Nashville Business?

1/9/2023 (Permalink)

Damage from flooding can cause severe issues to your Nashville business location. It can weaken the foundation of your business, cause structural damage, or create the conditions needed for a mold infestation. 

To avoid flood damage, consider how a flood may occur at your location and plan accordingly. Do you live near a creek or river? Does your property drain well? Is your building older, with plumbing that may need to be updated? The answers to these and other flood-related questions will help you determine the flood-prevention steps you need to take.

What Are Some Top Tips For Flood Damage Prevention?

The sources of a flood can be natural or manmade. Here are some top tips to help you avoid the damage that a flood of any kind can cause to your Nashville business location:

  • Check for any leaks within or around your business, whether pipes or appliances and repair them immediately. Take care of the source if you see drips or any dark spots under pipes. It is essential to identify any leaks before they develop into serious issues. 
  • Keep pipes insulated and have the internal temperature of the building regulated to prevent the pipes from freezing. Frozen pipes can crack and lead to leakage and flooding.
  • At least once a year, you should inspect your roof for leaks or missing shingles. Damaged shingles also need to be replaced; repair any cracked caulking immediately. Snow buildup can cause structural damage and weaken your roof, clean your roof when there is snow or ice buildup to prevent this.
  • If you live near a creek or river, have your property surveyed for any vulnerable areas and take the necessary steps to protect them against rising floodwaters. 
  • If severe flooding occurs, evacuate everyone from the building as quickly and safely as possible to higher ground and call the necessary authorities.

How Can SERVPRO Help Me Recover From Flood Damage To My Nashville Business?

If you experience a flood event of any size, SERVPRO can be onsite immediately to help you recover and get back to normal. We are commercial restoration experts!

When water damage strikes your Nashville business, SERVPRO of Hermitage/ Donelson is here to ensure that you get you back to your pre-damage state as quickly as possible so that you can get back to business. 

At SERVPRO of North Nashville, we help commercial business owners with disasters of all kinds, such as storm damage, fire damage, mold infestations, and much more. Don’t hesitate to call us at (615) 885 3906! 

This franchise is independently owned and operated. 

What Sets SERVPRO Apart From Other Damage Restoration Companies?

1/3/2023 (Permalink)

No one can be completely ready for when a disaster strikes their home or business, which is the case for fires, floods, storms, or other damaging events. 

All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns of a disaster restoration project better than anyone. Our primary goal is to minimize the pain and confusion in your life and work and make it "Like it never even happened."

Why Is SERVPRO A Trusted Leader In The Restoration Industry?

Here at SERVPRO of Hermitage/Donelson, we specialize in cleaning and restoring residential and commercial property after fire damage, water damage, or any other disaster. These services also include mitigating mold growth and mildew from your home or business following exposure to water damage.

  • Once the damage has been mitigated, our next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. You can relax knowing that our restoration experts receive ongoing training for IICRC certification at SERVPRO's corporate training facility. Our staff is well-equipped with the knowledge and skills to restore your property to its pre-damage state. We are also proud to say that we are one of only 17 businesses recognized in TN as a Hire Vets Medallion Award recipient!
  • SERVPRO of Hermitage / Donelson provides emergency cleaning and restoration services 24 hours a day, seven days a week—including all holidays. Our clients can expect an immediate response time, day or night.
  • The past few decades have seen rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Hermitage / Donelson Professionals to restore a property to preloss condition quickly, reliably, and more effectively.

What Are Some Of The Other Services SERVPRO Of Hermitage/Donelson Offers?

In addition to helping you recover from fire, water, and mold damage, we also handle the following:

Immediate action is needed in most cleaning and restoration situations to minimize the damage and associated costs. With over 2000 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to emergencies of all sizes. 

SERVPRO of Hermitage/Donelson is here to help you with any emergency, 24 hours a day! You can contact us online or call us at (615) 885 3906 for help with any disaster. 

This franchise is independently owned and operated. 

How Do I Prepare My Nashville Home For Winter Storms?

12/26/2022 (Permalink)

Winter storms can be challenging due to cold temperatures, icy roads, communication service losses, and power failures. Being prepared will help you avoid damage to your home and any dangerous situations that might arise.

How Do You Prepare For Winter Storms In The Hermitage/Donelson Area?

Here are some tips to help you keep your home and loved ones safe during winter storm season in Nashville:

  • Install weather stripping to seal your windows and doors to regulate the interior temperature by keeping the cold air outside.
  • You should check your chimney or flue if you plan to use a fireplace or a wood stove for heating. Find an inspector online or ask your local fire department for recommendations.
  • Keep blankets and other heat-generating materials in storage! If you have extra blankets, coats, an emergency phone charger, and coal (if you have a wood-burning stove), you’ll stay warm this winter, even if your power goes out.
  • Research the best generators; this is key because winter storms often bring many other issues, such as precipitation and wind, which can easily down power lines causing your heat to go out. A generator ready to go when emergency strikes help save any foodstuffs that might spoil if the power goes out.
  • Invest in a sump pump in case of flooding. A battery-operated sump pump will kick on and pump for hours or days when the power is off, keeping water out of your basement.

What Should I Do Should An Emergency Occurs During A Winter Storm?

Call SERVPRO right away! We will be onsite immediately to help you navigate storm damage. You can count on us! We are:

In addition to storm damage restoration, SERVPRO of Hermitage/Donelson also offers cleaning services, such as carpet and upholstery, drapes and blinds, and disaster recovery services like water damage restoration. You can learn more by calling (615) 885-3906 or contacting us via our website.

This franchise is independently owned and operated.

What Do I Do If A Fire Starts In My Nashville Kitchen?

12/16/2022 (Permalink)

There are many kitchen fires in the US annually, many of which lead to injuries, destroyed homes, and even deaths. Cooking caused an average of 172,900 reported home structure fires between 2014 - 2018, according to the NFPA (National Fire Protection Agency).

A kitchen fire often happens so fast that it may confuse you about what to do. Let’s discuss fire safety so you can be prepared in case a kitchen fire occurs in your Nashville home. 

What Are Some Simple Fire Safety Steps For Me To Follow?

Knowing what to do when a kitchen fire breaks out will help you avoid severe injuries and extensive damage. Here are a few simple steps for you to help you manage a kitchen fire:

  • If the fire comes from your microwave or the oven, close the door and turn off the appliance. Keep the door closed; the lack of oxygen will suffocate the fire. If your oven or microwave continues to smoke or the fire does not go out, get outside and call the fire department immediately. 
  • If you use an oven mitt to protect your hand, you can put out a flash fire in a cooking pan by putting the lid on the pan. You should remove the pan from the burner and turn off the stovetop. Placing the cover on the pan should deprive the fire of oxygen and put out the flames.
  • If you are using a pan that does not have a lid, or if you cannot safely put the top on the pan, you should use a fire extinguisher to put out the fire. When you use the fire extinguisher, aim for the base of the fire and not at the flames. Remember, never use water to put out a grease fire. Water can cause the grease to splatter and spread the fire. 
  • Cover the pan and turn off the burner for a small grease fire. You can also smother the flames with baking soda or salt. Do not use flour; it can explode and spread the fire. Smother the flames with a large wet cloth or a large wet towel. Use your fire extinguisher.

What Fire Damage Services Does SERVPRO Offer?

SERVPRO of Hermitage / Donelson specializes in fire and water damage restoration. We have specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Since each smoke and fire damage situation differs, each requires a unique solution tailored to the specific conditions. The soot and residue created vary when various materials burn and need a particular cleaning procedure. The steps below illustrate our “typical” fire damage restoration process. 

Learn more about our fire damage restoration process:

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Hermitage/Donelson specializes in restoring fire, water, or mold-damaged contents. Our expertise and “restore versus replace” policy can help you save money while preserving your irreplaceable keepsakes. We pretest your belongings to determine which items we can restore to pre-fire condition. 

This franchise is independently owned and operated. 

Why Is It Important To Maintain A Commercial HVAC System?

12/7/2022 (Permalink)

During extreme temperatures, such as winter or summer in Middle Tennessee, your HVAC system provides your customers and employees with comfort and safety. If your system goes out during these times, you could lose valuable business or make it difficult for your staff to do their jobs. Both of these factors will mean you lose money!

Properly maintaining your HVAC will make it far less likely for your HVAC system to malfunction at the worst possible time. 

Why Should I Properly Maintain My Commercial HVAC System?

  • That old saying - “a stitch in time saves nine” - means that if you take the time to care for your HVAC now, you will save yourself the trouble of managing a significant breakdown.
  • As we mentioned above, a breakdown of your HVAC system will be costly to fix, and if it occurs during extreme weather conditions, you may pay even more for the service to get it done fast. 
  • A well-maintained HVAC system means better air quality. Preventive HVAC maintenance helps to safeguard you and your staff against the risk of carbon monoxide poisoning - that colorless, odorless gas whose effects can be deadly!
  • If you are concerned about mold, consider having your air ducts professionally cleaned. Preventive maintenance ensures that any warm or cold air pumping through your vents is clean and well-filtered. 

What Are The Benefits Of Having SERVPRO Maintain My Commercial HVAC System?

The benefits of having SERVPRO service your HVAC unit include the following:

  • It helps to restore peak energy efficiency.
  • It may help to eliminate offensive odors.
  • It helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today at (615) 885-3906.

SERVPRO of Hermitage / Donelson offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have specialized training and products to get you back to work promptly.

Our cleaning services include the following:

This franchise is independently owned and operated. 

My Hermitage/Donelson Home Was Damaged By A Storm! What Do I Do Next?

11/21/2022 (Permalink)

Autumn Leaves on a tree After a storm is over and you find you have damage to your home, it can be hard to know what to do next.

After a storm is over and you find you have damage to your home, it can be hard to know what to do next. 

Setting some priorities will clarify and help you better manage the situation. Let's discuss what you should do first when a storm damages your Hermitage/Donelson home.

What Should My Top Priorities Be When Managing Storm Damage To My Property?

The top priorities after a disaster of any size are:

  • Safety. If you have loved ones or pets in your home, you will automatically think of them first. After a storm has damaged your location, you should ensure you know where everyone is and that they are okay. If there have been injuries, take care of this issue first. If the damage to your property is extensive, remove everyone from the property for the time being. 
  • Damages. Once you have established that everyone is safe and cared for, inspect your property to see what has been damaged. Be cautious when doing this; structural issues, fallen trees, broken glass, and such can be dangerous. All you need to do now is get an idea of what you're facing.
  • Experts. You should contact a professional restoration company like SERVPRO next. Restoration professionals have the training and advanced technology to restore your property and personal belongings. 

What Storm Damage Services Does SERVPRO Of Hermitage/Donelson Offer?

Storm damage is hard to predict and even harder to prepare for. That is where SERVPRO of Hermitage/ Donelson comes in. The effects of this storm damage can extend not only to your house but your belongings, as well. 

We offer such storm damage restoration services as:

  • SERVPRO of Hermitage / Donelson specializes in restoring contents damaged by storms and other water damage events. Our expertise and "restore" versus "replace" mentality can help you save money while preserving precious, irreplaceable keepsakes. We test your contents to determine what items can be restored to their original condition. We utilize several methods of cleaning your contents, including:
  • Dry Cleaning - Used for cleaning light residues or to pre-clean before cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can't withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
  • The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a flood, tornado, hurricane, or blizzard. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.
  • Our personnel are highly-trained and have the necessary certifications to assist in a storm event. Every crew has experienced a storm event in the past, so storm damage recovery is familiar to them. Our warehouse is packed with a plethora of equipment to meet the cause's needs. Our supply is less than 30 minutes away if we do not have the equipment.

SERVPRO of Hermitage/Donelson is here to help you recover from disasters of all types and sizes. We can be onsite immediately to start your disaster recovery process!

In addition to storm damage restoration, we also handle water damage and fire damage restoration, mold remediation, and much more!

This franchise is independently owned and operated. 

How Can SERVPRO Of Hermitage/Donelson Help With My Carpet Cleaning Needs?

11/21/2022 (Permalink)

Couch with a white rug The SERVPRO System offers several cleaning options to match any upholstery or carpet.

Even the highest-quality carpet and upholstery can start to look soiled over time. Protect your investment by calling SERVPRO of Hermitage/Donelson to clean and maintain your carpet and upholstery! 

The SERVPRO System offers several cleaning options to match any upholstery or carpet.

What Types Of Carpet Cleaning Options Does SERVPRO Offer?

We offer a range of specialized carpet cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short-piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Your professional carpet cleaning schedule will depend on soil build-up, traffic, type, and color of carpeting. A good rule of thumb is to have your carpet professionally cleaned every 12 months. The best advice is to clean carpets before they become saturated with soil. If you wait until carpets look filthy, the carpets may never be restored to their former appearance. 

What Are Some Preventive Maintenance Steps I Can Take To Keep My Carpets In Good Condition Between Cleanings?

Carpets act as filters, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of the soil in carpets is dry soil. Vacuuming is a crucial component of proper care and maintenance of carpets.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Contact us here at SERVPRO of Hermitage/Donelson for more information about how we can help you keep your home clean. In addition to your carpets and upholstery, we also care for ceilings, floors, walls, drapes and blinds, air ducts, and HVAC systems

Call us at (615) 885 3906!

This franchise is independently owned and operated.